Gaya APA
Brocka, B., Suzanne, B. (1992).
Quality Management; Implementing The Best Ideas Of The Masters .
USA:
McGraw Hill.
Gaya MLA
Brocka, Bruce., Suzanne, Brocka.
"Quality Management; Implementing The Best Ideas Of The Masters".
USA:
McGraw Hill,
1992.
Buku Umum.